About Us
Forhandle is Danish for negotiator, someone who advocates for you, who can come alongside you, eliminate your obstacles, and work for your best interest. At Forhandle, we want to do just that. Our goal is to partner with you to help you and your business soar.
Experience, in-depth knowledge, commitment to outstanding customer service—this is what you can expect from the team at Forhandle.
With over 15 years of experience in the diabetic shoe industry, our founder has worked directly with the top shoe providers in the nation. His experience in both the medical retail and clinical environments encompasses sales, product development, marketing, education, and compliance. As a business owner, he also understand the unique struggles of managing people, goods, and services in a way that is not only profitable, but is also effective and compassionate as it meets the needs of both customers and employees.
Such extensive experience has developed an in-depth, highly specialized knowledge of the diabetic shoe industry and all related aspects. Starting with the very basics, Forhandle has taken the time to educate themselves on the anatomy of the foot, conditions and complications involving the foot, and the design and manufacturing of therapeutic footwear and related products. Forhandle recognizes that every detail of shoe construction affects the wearer. They stay up to date on the latest market trends and products available to diabetics. Additionally, through the networks they have across the country, they understand the varying state laws that affect the dispensing of diabetic shoes, and they have been actively engaged in the lobbying process to help all healthcare providers maintain their ability to offer diabetic shoes and products to their patients.
Forhandle believes that every customer should be treated like a friend, and it’s the commitment to exceptional customer service that has been the key to their success over the years. Forhandle truly values the relationships they’ve made with customers over the years. In a time when communication is often impersonal and cold, or hurried and unreliable, Forhandle wants you to feel confident that when you are on the phone with us, you will receive service you can trust.
Forhandle—proudly bringing together our years of experience and knowledge to serve you from our headquarters in Kentucky.
Our Founder
What our customers are saying about our service
Excellent...Knowledgeable...
Unmatched.
Excellent...Knowledgeable...
"I am very happy with the excellent customer service that we have received through Forhandle for our Dr. Comfort supplies. They have knowledgeable staff who are eager to help and are very pleasant. We really like the fact that if we do a return, the credit goes right on the credit card and not on an account balance that then has to be requested to issue a credit via check. I also received my new catalogs without being charged shipping. So far, we love Forhandle! Thank you for being there for us." - Tammy T. in Alaska
"Before Forhandle, we had almost given up on carrying any diabetic shoes due to lost/forgotten orders, the wrong items being sent, and never finding anyone who would return our calls. Forhandle has helped us better serve our diabetic patients with their quick delivery of right products, as well as their excellent customer service." -Ben S. in Idaho
Helpful...Reliable...
Unmatched.
Excellent...Knowledgeable...
"Forhandle is a great company to work with. They are very helpful and quick to answer any questions I might have. Have never had any problems" - Debbie S. in Pennsylvania
"Everyone at Forhandle has been a pleasure to work with. The starting process was quick and easy and their customer service is quick and reliable. Always able to give me the information I need and there to help with the simplest questions. I would recommend them to any pharmacy doing diabetic shoes." - Eric L. in Maryland
"I switched to Forhandle a few months ago and have been very pleased! The customer service that I receive from Todd and Marla is amazing. Being able to talk to a person makes business so much easier. Forhandle has been very beneficial for my diabetic shoe business."
-Larry A. in Iowa
Unmatched.
Unmatched.
Unmatched.
"Our experience working with Forhandle was quickly deemed exceptional and has continued so. Their competitive pricing and unmatched customer service makes choosing them very easy!" -Ken R. in Georgia
"My experience with Forhandle has been great. Their customer service is unmatched. The team at Forhandle has always been quick to answer any questions or concerns that I may have had." - Coty W. in Kentucky